Studio Policies | Laleh Images Portrait Design | Maternity, Newborn, Family Photography Halifax NS
Please review our studio policies to familiarize yourself with how your maternity, newborn or family session will flow and what to expect before and after your photo session.
1. Session fees and Payment
Session fee includes a pre-portrait consultation to bring forth ideas and input to ensure a successful session, 2-4 hours of coverage on your session date (depending on the session type), post-session image preparation, and in-person reveal and ordering session. Your session fee does NOT include any prints or digital images. Digital images and print products are available for purchase at an additional cost. Session fees are due upon booking and act as a non-refundable retainer to ensure a slot is left open in the schedule during the month of client's due date. Laleh Images Portrait Design accepts a limited number of newborn sessions for due dates in each month, due to the unpredictable nature of scheduling. As multiple client births may unexpectedly happen all around the same time it is of the highest importance that the client contact Laleh Images Portrait Design within 24 hours of birth to ensure your session is scheduled. Session fees may be paid by cash, E-Transfer, Visa or Mastercard.
In the event of an illness, please call as soon as possible to reschedule. Laleh Images Portrait Design maintains the right to reschedule if needed due to inclement weather, illness, emergency, etc. Requests for rescheduling or re-shoots are granted only at the photographer's discretion. This decision must be made before the session or within the first 20 minutes of the session.
Session is to be held at the Laleh Images Portrait Design studio in Cole Harbour, Nova Scotia. On-location newborn sessions incur an additional fee of $75, and maternity or family sessions more than 40km from the studio will be subject to mileage charges at $0.50 per km, plus any additional costs such as parking, admission fees, etc. if applicable.
4. Electronic Devices
Outside cameras, cell phone cameras, and camcorders are strictly prohibited during sessions unless previous and specific permission is granted.
Selected session images are to be retouched in full as required including skin smoothing, blemish fixes, cropping and colour correcting. All edits are at the sole artistic discretion of the photographer including photos provided in black and white. Raw unedited images, and images deemed to not meet the photographer's standards (out of focus, under/over exposed, subject blinking, multiple identical shots, etc.) will not be included in the final selection and will not be provided to the client under any circumstances. If the client has a request for a small alteration of an image, please let the photographer know at the session or at the time of viewing the final images. The photographer can address minor changes at no cost (fix blemishes, tighter crop, etc.), but more involved requests are billed at $50/hr. The photographer will let you know if there will be extra charges before work begins. Once the requested changes are made, charges apply regardless of whether the final product is purchased. Client agrees not to edit or digitally alter the photos in any way, including but not limited to the following methods: Instagram filters, Facebook auto-correct, other phone apps, Photoshop, other photo editing software of any nature, or cropping.
6. Digital Images
If client elects to purchase digital images, Laleh Images Portrait Design will provide purchased images in JPG format and include a print release granting print permission solely to the client. Client agrees to back-up the images after receiving, within 1 week of being provided to client. Laleh Images Portrait Design agrees to store session images for a period of three (3) months, and should images need to be retrieved from long term storage for the client after three (3) months there will be a $100 retrieval fee. To ensure the best print quality, avoid altering the images before printing. The photographer is not responsible for printing errors or for quality of prints or products printed elsewhere. Professional quality prints and products are available through Laleh Images Portrait Design and are the only guaranteed rendered prints. Client agrees to use designated watermarked web resolution images provided by Laleh Images Portrait Design when sharing online, in social media or other online uses, and reserve high-resolution images for print use and digital archiving only.
7. Copyright Laws/Model Release
Laleh Images Portrait Design retains the copyright on all images and reserves the right to use the images for advertising, display, publication, or other purposes. The client signing this contract warrants that he or she has actual authority to agree to the use of the likeness of all persons included in the portrait in this manner and shall indemnify and defend the photographer in the event of litigation arising out of such use. Negatives, digital files and previews remain the exclusive property of Laleh Images Portrait Design. Under no circumstances, can a client use these images for profit, commercial endeavors, professional display, or in competitions. Copying or scanning images from the client's gallery, Laleh Images Portrait Design's website or blog is considered stealing, regardless of the intent for use. NOTICE OF COPYRIGHT: It is ILLEGAL to redistribute these photographs for profit or use other than private consumption without the photographer’s permission, and violators of this Federal Law will be subject to its civil and criminal penalties.
8. Limit of Liability
Client is aware that the quality of the end result printed digital files delivered are not under the control of the photographer and frees the photographer from any liability for any claims whatsoever based upon discoloration in the end result print. The photographer is not responsible for the quality of services provided by its business partners. If the photographer cannot fulfill this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to the Photographer’s illness or emergency, then the photographer shall return any deposit or sitting fee to the Client but shall have no further liability with respect to the contract. This limitation of liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the photographer. In the event the photographer fails to perform for any other reason, the photographer shall not be liable for any amount in excess of the retail value of the client’s order. The client releases Melissa Morse, and all employees of Laleh Images Portrait Design, from all liabilities, claims and damages that may result from any accidents or incidents that may happen during the session. Client is responsible for their own safety, the safety of those who accompany them, and the safety of each minor child accompanying them during the session.
9. Reveal & Ordering Session
All decision makers are required to be present at the in-person reveal and ordering session. Product orders must be placed at the end of this ordering session, accompanied by full payment. We do not offer online galleries for ordering until after a purchase is made at your reveal and ordering session. If additional ordering sessions are required to make a final decision, a fee of $100 per ordering session will apply. Product orders are placed with the lab immediately after the ordering session, therefore due to their custom nature, orders are considered final and non-refundable. Products are typically ready within 4 weeks of placing the order. Arrangements will be made for delivery or pickup of products when they are ready. Custom designed products such as albums, accordion books, image cubes and announcements will be designed after the order is placed and will be sent to the Client for proofing and approval before ordering from the lab. If changes or final approval of custom designed products are not provided by the client within 2 weeks of Laleh Images Portrait Design providing the design proof, approval will be implied and products will be ordered as they are, to ensure your order proceeds through our system and is delivered to you within a timely manner.
10. Session Specifics
A typical newborn session lasts 3-4 hours. A typical maternity or family session lasts 1-2 hours. In order to provide the client with approximately 20-25 edited images for proofing, the photographer must complete their typical workflow before attempting any special requests from the client. The completion of all special requests is left to the discretion of the photographer, and will be discussed when possible during the pre-consulation. If it is determined by the photographer that your session needs to be rescheduled within the first 45 minutes of your session, the photographer will reschedule your session at no charge. However, if a newborn shoot needs to be rescheduled after the first 45 minutes of a session, a rebooking fee will apply. Rescheduling your session is left to the discretion of the photographer. For newborn sessions it is strongly advised that you have a pacifier accessible for the session even if you don’t intend on using one on a regular basis. Newborn clients are strongly advised to review and follow the pre-session tips at www.lalehimages.com/blog/newborn-what-to-expect.